A challenge you don’t get into is that, often, IoT devices participate in two or more completely separate workflows — for example, an office thermostat which is adjustable by the office dweller, but also participates in building-wide monitoring and adjustment, and may also be providing data to a worldwide project to improve thermostatic control.

Keeping all of these design points and users in mind can be challenging, but traditional UX methods can help a lot…



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Alex Feinman

Obligate infovore. All posts made with 100% recycled electrons, sustainably crafted by artisanal artisans. He/him/his.